Caresse Jackman
Consumer Investigative Reporter
Caresse is based in Washington, D.C. with Gray Television’s InvestigateTV as a national consumer investigative reporter. Prior to InvestigateTV, she was a Consumer Investigative Reporter at WSMV-TV in Nashville, TN. She has prior reporting experience at WWL-TV in New Orleans, WJRT in Flint, MI and WCBI in Columbus, MS. Caresse’s work has contributed to her stations winning multiple Emmy and Edward R. Murrow awards. She started her career behind the scenes as a producer at WJTV in Jackson, MS. Caresse is a graduate of the University of Georgia and is a member of the National Association of Black Journalists, Investigative Reporter and Editors, the Ida B. Wells Society for Investigative Reporting, and Alpha Kappa Alpha Sorority, Inc.
Secretaries of State nationwide are warning of scams targeting voters as the election rapidly approaches.
People enter sweepstakes or lotteries hoping to win big. But scammers are using that excitement to steal money. Consumer Investigator Caresse Jackman spoke with Publisher’s Clearing House about these imposter scams and has tips so you don’t fall for fake prizes.
Consumer Federation of America shows that over 6 million homeowners lack homeowners insurance, leaving them unprotected from national disasters and other significant damages that might happen to their homes. Consumer Investigator Caresse Jackman spoke with them to share tips on what you can do to get insured before a disaster strikes.
With the Federal Reserve expected to reduce rates this month, many may be wondering, is this time to refinance my home? Consumer Investigator Caresse Jackman spoke with Bankrate about how to determine if a refi is the right choice for you.
Inflation recently reached its lowest level for the first time in more than three years. Consumer Investigator Caresse Jackman breaks down how inflation impacts you and shares helpful information from Urban Institute if you’re a homeowner or looking to buy.
Generational wealth is often a key to prosperity with homeownership being a major part of it. But studies have shown that tangled property titles can put many communities of color at a disadvantage. Consumer Investigator Caresse Jackman reports.
The Identity Theft Resource Center found job scams increased 118% in 2023 from the prior year. It also found scammers have changed how they approach job seekers. Consumer Investigator Caresse Jackman reports.
Would you know a person generated by AI if you saw one? Experts at the Evidence-Based Cybersecurity Research Group and Better Business Bureau warn bad actors are using it in the latest romance scams with unsuspecting victims being tricked out of money and personal information. Consumer Investigator Caresse Jackman spoke with experts who shared tips on how you can spot a fraudster.
The Better Business Bureau has issued new tips for back-to-school online safety. Consumer Investigator Caresse Jackman speaks to them about tips to keep your child safe.
Some patients who receive the same procedure from their doctors are hit with a bigger bill because of a change in business structure
As the number of elective cosmetic surgeries and procedures go up, so do complaints. Consumer Investigator Caresse Jackman talked to the Better Business Bureau about one company that received an “F” rating.
With summer in full swing scammers are standing by waiting to dupe travelers booking trips. Consumer Investigator Caresse Jackman shares some tips from the Better Business Bureau® you need to know before you book.
Federal law requires hospitals to put procedures’ costs online, but a report by PIRG found price transparency is still a work in progress. Consumer Investigator Caresse Jackman spoke with them about what you can do to help you save money.
Reported losses to government impersonation scammers hit $618 million last year, up from $487 million in 2022. Consumer Investigator Caresse Jackman has an exclusive interview with the FTC about how to spot a government imposter.
The FBI has issued an alert after receiving thousands of complaints about fake road toll collection service texts. Consumer Investigator Caresse Jackman talks to the BBB on what to look out for in this scam.
Poor maintenance tree trimming can have deadly consequences, but critics say it's not always clear who's responsible, and the public is often left in the dark.
A new study finds 42% of millennials have purchased a home on their own. Consumer Investigator Caresse Jackman spoke with Bankrate about their study’s findings and has advice for first time home buyers.
Leaders with the U.S. Department of Labor signed off on the nation’s appraiser apprenticeship program in an effort to eliminate bias when valuing home prices.
A recent AARP survey finds 1 in 5 Americans over 50 have no retirement savings. Consumer Investigator Caresse Jackman explores the ways you can start saving for retirement now, one dollar at a time.
Over 170,000 reports of imposter scams have been reported to the Federal Trade Commission so far this year, with a loss of more than $645 million. Consumer Investigator Caresse Jackman sits down with a state attorney general to find out what you need to know and why it’s so important you report this type of fraud.
Getting scammed can lead to feelings of embarrassment or shame, but one advocacy group wants people to change their mindset if they fall victim to fraud. Consumer Investigator Caresse Jackman spoke with the National Center for Victims of Crime about mentally overcoming a scam and resources you can use right now in order to recover.
US PIRG and EPIC say states are not doing enough to protect your data and privacy. Consumer Investigator Caresse Jackman spoke with advocates and state lawmakers about what they found, why they’re concerned, and what you can do to protect your information.
The BBB is asking people to be extra vigilant if they get an urgent email from a business asking for payment information. Consumer Investigator Caresse Jackman spoke with them for tips you need to know so you don’t fall for a scam.
You can’t predict a serious illness or injury which is why one consumer advocacy group is fighting to make sure medical bills don’t appear on your credit reports. Consumer Investigator Caresse Jackman explains what’s being done to eliminate medical debt from impacting your credit score.
The BBB reported that online scams were the most common way consumers were defrauded last year, followed by employment scams. Consumer Investigator Caresse Jackman talked to the BBB and shares how you can avoid becoming the next scam victim.
The Consumer Financial Protection Bureau (CFPB) is banning excessive credit card late fees, lowering the typical fee from $32 to $8, but the move comes with some pushback from bank associations. Consumer Investigator Caresse Jackman talks to CFPB Director Rohit Chopra about the changes.
The bill now heads to President Biden’s desk for his signature
The federal government has issued warnings about scammers trying to take advantage of student loan borrowers and people looking for debt relief. Consumer Investigator Caresse Jackman spoke with them about scams, what to look out for, and how to protect your information.
Product recalls hit the highest level in seven years in 2023, according to a consumer watchdog report. Caresse Jackman spoke with PIRG about the push for the Consumer Product Safety Commission to issue more public warnings, as well as how you can protect yourself from dangerous products.
States worry that the proposed rule to remove lead-tainted water pipes by October 16 is unrealistic.
Natural disasters happen unexpectedly and preparing ahead of time is the best way to protect family and property.
The CFPB is sending millions in financial relief to consumers harmed by illegal lending practices targeting veterans. Consumer Investigator Caresse Jackman spoke with them about their push to protect veterans and what you need to know if you think you’re a victim.
The DOT is considering new rules to require airlines to reimburse things like hotels, meals and rebooking when the airline’s responsible for cancellations or significant delays. Consumer Investigator Caresse Jackman spoke with PIRG about consumer rights and what to know before you fly.
The USPS says they’re seeing a rise in counterfeit postage stamps across the country. Consumer Investigator Caresse Jackman spoke with the USPIS about how this scam is impacting post offices nationwide.
The FTC and USPS are warning against “smishing” or robotexts that try to scam consumers. Consumer Investigator Caresse Jackman spoke with an expert on how you can avoid getting your personal information stolen.
AARP says more than 1 in 5 adults have no retirement savings. It’s why the organization is trying to get the word about the importance of saving now. Consumer Investigator Caresse Jackman sat down with AARP about ways to build a retirement fund.
According to AARP, nearly 3 in 4 Americans ages 50 and over carry some form of debt, especially when it comes to credit cards. Consumer Investigator Caresse Jackman explores different ways you can not only shrink your debt but avoid it all together.
Congress has not given any money to support a law passed to protect, fund and preserve African American burial grounds
NAR found the US housing market is short more than 300,000 affordable homes for middle income buyers. Consumer Investigator Caresse Jackman spoke with two experts who are working on ways to solve the shortage problem and has tips on what you can do to find an affordable home.
The President announced new actions to tackle hidden fees by proposing a rule that would end excessive overdraft fees. Consumer Investigator Caresse Jackman spoke with the CFPB and has tips on what you can do to avoid these unwanted charges.
Federal data and stories from coast-to-coast outline how entrenched bias affects the way properties are valued.
Love is likely on most people’s mind this Valentine’s Day but experts warn fake lovers will look to take advantage of a hopeless romantic any day of the year. Consumer Investigator Caresse Jackman shares ways to avoid being blinded by love and how to spot a romance scammer.
The Justice Department and Consumer Financial Protection Bureau are suing a developer and lender for allegedly operating an illegal land sales scheme and taking advantage of Hispanic borrowers. Consumer Investigator Caresse Jackman breaks it down.
Water beads are often marketed as sensory toys for little kids. But watchdogs tell us these tiny, squishy balls can be deadly for children and pets. Consumer Investigator Caresse Jackman examines the dangers of water beads and shares what you need to know to protect your children.
Getting fit is a top priority for many but before you sign up for a gym or buy a new weight loss product, the BBB wants you to be mindful of scams and misleading ads. Consumer Investigator Caresse Jackman shares how to spot scams and schemes.
Identity theft can happen to anyone, but one study focuses on how identity crimes have a unique impact on the African American community. Consumer Investigator Caresse Jackman spoke with the authors of the report about what you need to know so you can protect your information.
Experts warn fraudsters are looking to take advantage of you this tax filing season. Consumer Investigator Caresse Jackman shares some tips from the BBB on what you need to know to protect yourself from tax scams.
Fraudsters target people of all ages, but new research by the BBB examines a significant increase in the dollar amount young adults are losing to scams. Consumer investigator Caresse Jackman spoke with an expert about the warning signs and what young adults can do to avoid getting scammed.
From business or government impersonators to investment schemes, fraudsters stayed busy this year. Consumer Investigator Caresse Jackman spoke with the Federal Trade Commission about the top scams of the year and what you need to do to protect yourself in 2024.
A recent report warns customers that transaction data, including shopping habits, is being sold. Consumer Investigator Caresse Jackman talks to PIRG about how people can protect themselves and their data.
